Convey announces acquisition of Powerley strengthening leadership in utility customer engagement

Convey, formerly Message Broadcast, has acquired Powerley. By combining Convey’s expertise in large-scale, compliant communication with Powerley’s advanced energy analytics and AI tools such as BillWise AI, utilities and their customers will have access to predictive billing, personalized energy usage, and actionable insights. 

This acquisition strengthens our leadership in utility customer engagement, empowering our utility clients to anticipate customer needs, deliver clear and timely updates, and further reduce call volumes while improving satisfaction. This proactive communication builds lasting trust between providers and the people they serve. 

With this milestone, we are paving our path as the go-to-partner for utilities seeking greater transparency, lasting engagement, and measurable results. Read our full press release here on how this partnership turns energy insight into action and sets new standards for intelligent customer engagement.