Convey announces acquisition of Powerley strengthening leadership in utility customer engagement
Convey announces acquisition of Powerley strengthening leadership in utility customer engagement
Customer Engagement
Powering a Smarter Home
Powerley Unveils BillWise AI: A Gen AI-powered Solution for Consumers and CSRs to Transform Utility Bill Management
BillWise AI is a next-generation software platform that empowers consumers and customer service representatives with billing insights, disaggregated energy analysis and personalized savings recommendations.
Powerley Unveils Next Generation Home Energy Management Experience – Transforming Utilities’ Offerings for Millions of Consumers – Including Energy Provider Xcel Energy
Powerley, a leading provider of home energy management solutions, launches its newest product, Powerley Live.
Powerley and NET2GRID Forge Strategic Partnership to Revolutionize Customer Engagement in the Utility Industry
Powerley and NET2GRID are joining forces to provide the best experience in the customer engagement market for utility bill management, real-time energy control, and appliance disaggregation.
Empowering Personal Connection with Energy: Powerley’s Innovative Solutions
Recently, during one of our board meetings, a Board Member raised an interesting and thought-provoking question about how Powerley perceives the relationship between people and energy. He used the analogy of food
Proactive & Empowered: Key Trends in Home Energy Management
Home energy management demand is surging, increasing by 57% between March and May as utility customers seek to proactively manage energy.
A New Relationship with your Energy
Moving beyond the bill, utilities are becoming a lifelong partner by introducing customers to the power and potential of their home and energy.
Opportunities Unlocked by Engagement
AEP Ohio and Powerley turn daily interactions into lasting impacts, delivering a new energy-driven smart home experience that is engaging customers an average of 9 times per week.
Creating a Utility-Driven Energy Experience
By combining an app that had an engaging UI and offering easy to use hardware, customer engagement with DTE soared by 72x per month.
The Energy-Driven Smart Home Has Arrived
One utility’s evolution in response to market trends, shows that it’s not if utilities will change, but when.